Water Damage procedures

Water Damage Procedures


Statistics show that water damage is one the most prevalent causes of destructive and permanent damage to homes across the country, and California has one of the highest rates of incidents. When you have a problem you need a company with experience, compassion, and effective solution.

Here’s how TAG TEAM can help you through the claims process!

  • You have a problem and make the call
  • We LISTEN to your needs and concerns in a friendly and understanding manner
  • We QUICKLY come to the problem location
  • We use moisture meters and other techniques to DETERMINE THE EXTENT OF DAMAGE from moisture penetration BEYOND WHAT THE EYE CAN SEE
  • CREATE PLAN OF ACTION possibly including removal of carpet, pad, flooring, drywall, and baseboards, and applying microbial treatment, and more.
  • WE COMMUNICATE THE EXTENT OF THE PROBLEM TO YOU and the possible solutions as listed above, and remind you that almost all water damage claims are covered by your insurance company. A good rule of thumb to follow is if the water damage was sudden or accidental the claim will be covered. If your damage is extensive throughout your home, your insurance carrier may even cover the expense for you to stay in a hotel until we have effectively executed the drying plan and removed all equipment.
  • It your your obligation under your policy to mitigate damage immediately by calling a professional to properly dryout the damaged area’s of your home.  Give us a call, we will help you smoothly navigate through the claims process.
  • We make sure to COMMUNICATE CLEARLY THE DRYING TIME and encourage any other questions or concerns you may have.
  • We use the industry-leading estimating software most-preferred by insurance companies.
  • We return to your home to inspect the dry-out process and determine the completion of dry-out and remove equipment.
  • We make the necessary repairs to return your home to pre-loss condition!

* You may be required to meet your insurance policy’s annual deductible.

How can I recognize a mold or mildew problem? You can look for dark edges where your carpet meets the walls. Soft, moist wood next to sinks or showers can indicate a problem. You also may want to call for an inspection if you or family members are having chronic respiratory problems.