Here are just a few of the many happy customers we have had the pleasure of serving for the past several years:

This letter is to express our appreciation for the fine work that your team did hen we discovered the “flood” in the rear of the house.  The team was there almost instantly and set to work immediately to keep the problem from getting worse.

Your team handled themselves with a great deal of professionalism and enthusiasm for solving our problem.  Tag Team 911 took a bad situation and put it under control quickly and gave us some peace of mind — something we needed at that time.

Be sure, we will refer Tag Team 911 to anyone that finds themselves in a similar situation.

Sincerely yours, Saul F. Tarzana, CA


We wanted to thank you and your employees at Tag Team 911 for the excellent work you performed during the recent flood in our home.  Earlier this month when I walked into my home and found one-half inch of water throughout the entire first floor, I panicked.  We appreciated the quick response and tireless efforts to start the drying out process.  You and your employees work diligently and efficiently not to incur any excessive damage while opening up walls and moving furniture around our home, to gain access to all the necessary areas.  Your company took care to remove and clean up the debris that needed to be taken away from our home.  We appreciate the job you did!

We hope to never have a problem like this occur again, but would highly recommend your company should your services be needed in the future.  Thank you again for helping us through a very difficult time.

Sincerely, Ray & Angie S. Valencia, CA


I have worked in the property management field for over 10 years, and I never thought in my personal life, I would need to contact a vendor to clean my house from smoke damage.  Additionally, my husband who currently works for the fire department has been on a number of fires for the last 15 years, and was also concerned on how we would take care of the damage that occured.  Since we were victims of the Sayre fire in Sylmar our insurance company recommended Tag Team 911.  Then we met Todd Gross (Tag Team 911 President), who reassured us that they could handle the job immediately.  We could not believe the professionalism that Tag Team 911 presented and the quality of work that was performed.  Our house was cleaned with environmental machines and by hand.  I must admit our house looked and smelled incredible.  I would recommend Tag Team 911 to anyone, and believe me you will not be disappointed.  Also, because of the professional relationship Todd and I have established, I have decided to use Tag Team 911 in the future, since we are always looking for quality vendors in my line of work.  If you want a dedicated team Tag Team 911 is the one to call.

Truly yours the Valerio Family


I wanted to take this opportunity to let you know what a great job your company does!!! You have been cleaning my carpets for the past several years and I couldn’t be more pleased at the quality of your work as well as the professionalism you uphold.  Keep up the excellent work that you do.

Sincerely, Earle G. Valencia, CA


Testimonial from Doug Gould


Thanks Todd – We really appreciate the great job and your timeliness!

-Denzel Brenner

0 thoughts on “Testimonials”

  1. Dear Todd,

    I wanted to personally thank you and your company at Tag Team 911 for your prompt response and professionalism over the past 15 years.

    When it comes to water disaster cleanup, we know we can count on Tag Team 911 to respond quickly, formulate the correct drying plan of action, and treat all affected areas. By doing so, we are confident we are providing a safer living environment for our tenants. With the numerous properties we manage, it’s inevitable that problems will arise. We are comfortable knowing that company’s such as yours, are here to help. By using Tag Team 911 to properly dryout damaged units, we have the necessary documentation to demonstrate we responded to rectify the situation in the safest manner possible.

    Thank you for your continued help at our properties. We look forward to building our relationship with you and your employees.



    Jeffrey S. Levine

  2. I only use TAG Team 911 for my carpet cleaning. Todd does a great job at a reasonable price. I am always satisfied with his service. I had used other companies years ago, but Todd is the best.

    Rick C.
    Saugus, CA

  3. After nearly losing our home to a brush fire and dealing with severe smoke damage, not to mention the respiratory and allergy issues that resulted, the anxiety level was high. We did not even know how to begin putting our house back in order. Tag Team 911 lifted that burden with total professionalism and efficiency, and most importantly, with respect to our home. I would highly recommend Tag Team 911, Todd Gross and his A-team to anyone.

    The Oculams

  4. I have been in contact with our insurance adjuster, Tracy Hanson. She sent us your contact information. We had water damage to our Formica countertops in the kitchen. They will need replacing. Our biggest concern is the condition of the drywall behind the backsplash. There is no way to know until someone removes the surfaces. Allied insurance is aware of this. Do you install countertops?
    We had Home Depot do an estimate for replacement costs and the insurance company is coming in with about half of that amount. We would appreciate your input, as Ms Hanson stated your company advised her our estimate was too high.

    Hope you can help us figure this one out.

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